Patients Rights & Responsibilities
Patient Rights & Responsibilities
At MedQ Medical Supply, we believe in empowering our patients with knowledge and support. Below is a clear outline of your rights and responsibilities as our valued patient:
Patient Rights
- Respectful Treatment: You have the right to receive services that are respectful, considerate, and free from discrimination of any kind.
- Equal Access: Services are provided regardless of race, gender, age, religion, disability, diagnosis, or national origin.
- Confidentiality: Your medical and personal information is kept strictly confidential. We do not release any information without your written consent, unless required by law.
- Informed Decisions: You have the right to participate actively in decisions about your care and equipment use.
- Continuity of Service: You are entitled to receive services in a timely and uninterrupted manner.
- Grievances: You may voice concerns or file complaints without fear of service denial or retaliation.
Patient Responsibilities
- Report Equipment Issues Promptly: Contact us immediately if your equipment fails, is damaged, or is not working properly.
- Protect Equipment: You are responsible for equipment while it is in your possession. Please report any loss or theft right away.
- Update Contact Information: Notify us of any changes to your address or phone number.
- Inform Us of Changes: Let us know if you discontinue the use of any rented or provided equipment.
- Financial Responsibility: You are responsible for any charges not covered by your insurance, unless otherwise restricted by law.
Need Help? Contact Us
- 2099 South Pine Street, Suite B, Spartanburg, SC 29302
- Phone: 855-350-8500
- Email: support@MedQmedicalsupply.com
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Contact Info
- 855-350-8500
- support@MedQmedicalsupply.com
- 2099 South Pine Street, Suite B Spartanburg, SC 29302
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